palmera vacation club lawsuit
Most real companies would take the time..will see where it goes. It is not a good financial decision for us right not ($25,000 with $5000 down, $499 a month at 17% interest!). Category Timeshares & Vacation Clubs. Initial claims often can offer some early scam clues: Scam Clue 1: The promotion is claiming that youre getting something free. Who do I contact? Palmera you have take advantage of to many families and it is time for answers. Emails found on company website members@palmeravacationclub.com 100% Support 0 0 Palmera Vacation Club website Being a member of Villa del Palmar timeshares is not as glamorous as advertised, among so many Villa group complaints, not in conformity with having purchased a membership with them is the predominant. The comments included "So you like throwing your money away?this is money you already spend on your vacations". We haver never used this vacation club in 4 years since we purchased it because apparently buying 3000 points will not get you anything and when it was off season you couldn't find a rental still without buying more points. Villagroup time share resorts count with different recreational spots like pools, tennis courts, gym, spa & nearby golf course for you to enjoy and experience a relaxing vacation in a place where you can find from villas to condos, suites and penthouses, all for public in general there is no only members area. purchase it back from us. ST-36515. We were blatantly lied to about our purchase. Called better business and state of SC. It's clear there is no intention of honoring that. Recent recommendations regarding this business are as follows: Do not get swindled into this!, STAY AWAY!, Be careful, do not sign or join, Make sure you know what you are signing and discount anything the salesman says.. We asked plenty of questions, figuring 4 heads were better than 2. Our ETA was just after 5, so I wanted to call in. I called the number they gave me three times to cancel the contract but no one answered. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Palmera Vacation Club has an average consumer rating of 1 stars from 13 reviews. According to law enforcement officials, oftentimes the promised discount and savings never materialize: The promoters provide prices that are no better than travelers can buy openly, through a wide range of discount sources, and the promised dream vacations never seem to become available. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Desired Settlement: cancellation of contract with no negative credit report filing. CRI measures the company's customer satisfaction abilities through BCAs complaint mediation process. How BBB Processes Complaints and Reviews, BBB Serving Northeast Florida & The Southeast Atlantic. Read Also: Sailboat Vacations In The Caribbean. Write reviews, ask and respond to questions, How do they get away with this? 3000 points may have been enough for a full week in the dead of winter but shoulder season is around 8500 for a week and summer is about 10,650 points per week and more in the newest resort. My decision to purchased was based on lies. Etc. 13 Rental offer and rental inventory are made available by a Florida licensed entity Panorama Travel Solutions, LLC, whose address is 6277 Sea Harbor Drive, Orlando, FL 32821, License Number: CQ1059961. Hi, I am looking for advice/reassurance on canceling a timeshare contract with Palmera Vacation Club in Hilton Head, SC. BBB Business Profiles generally cover a three-year reporting period. Type in the email address you registered with. Do we have any recourse to either go back to original rules when we joined or get out of contract? Now, they have changed the rules, once again, to only allowing "members only" 3 smart Two years ago we attended a sales pitch at palmera.We already had 3000 points and were persuaded to increase our points by selling our RCI deeded property.Proceeds were to cover all costs. As a world-class vacation exchange provider, RCI is focused on bringing membersflexibility and choice. We have had two BAD ENCOUNTERS with Palmera. He wanted to sell it, and in the process, we wanted to buy our own t. s. there. CRI measures the company's customer satisfaction abilities through BCAs complaint mediation process. They offered to purchase our other timeshare in exchange for purchasing their timeshare, within 6 months. Share. He was not up front at all. *The $199USD exchange fee offer and $209USD Extra VacationsSM getaways must be booked by 2/28/23 for travel through 12/31/23 and applies to All-Inclusive vacations only. I have bought into a time share that is on a points system, where a certain amount of points buys you a certain amount of weeks. and I fell for it. Palmera Vacation Club | Timeshares Only Scam Clue 4: A promotion demanding that you act now or lose the deal. After the sales pitch we talked and decided this was a good deal and put down 10% or 850.00 deposit, and were told we would get information in about 30 days. They have their own points system to be used within the resorts that are on Hilton Head. They promised it would be sold in 3. Had enough of Palmera. Click here to get notifications about new complaints of Palmera Vacation Club. Just hold your ground when dealing with these "salesmen" If you feel uneasy about the answers you're getting (or not getting) don't buy into it. The Mitchells say Vacation Inspirations offered them free carriage rides and a gift certificate for dinner if they listened to a travel presentation. Keep in mind, a timeshare is not a financial investment. Prove them wrong! With that said, we want to reverse this ordeal and return all funds as we were misled, given the wrong information, and falsified contractual information. more, How to spot a Mexican Resale/Bank Wire Scam, Browse all 3,924 Timeshares / Vacation Rentals topics , http://www.tripadvisor.com/help/how_to_edit_your_posts, Grand sirenas premium club /Ultimate leisure club info, Beware of VRBO - Yet ANOTHER VRBO vacation scam. sonyasample@gmail.com. Palmera Vacation Club | Hilton Head Island's Premiere Vacation Club Re: Palmera Vacation Club 4 years ago Save I am having the same problem. After researching and finding this site (thank God!) He then asked us why we wanted to cancel, and we wanted to be honest so we said that a few simple internet searches revealed a lot of negative publicity about this "company", so we decided it was best if we cancelled. Then he would come up with all kinds of different numbers in a piece of paper.back and forth , back and forth. At that point we were no longer interested and made it known to him. Villa del Palmar is a resort that belongs to Villa group timeshare in different locations throughout Mexico like Cabo San Lucas, Cancun, Islands of Loreto, Puerto Vallarta & Riviera Nayarit. A member may not be able to purchase food or drink at a resort if he or she chooses not to pay an optional all-inclusive fee. From RCI Gold Crown standards, to Trip Advisors Excellence awards, to private communities, easy beach access, and beautiful accommodations, our resorts have everything you need for a luxurious relaxing vacation. You May Like: What Is The Cheapest Caribbean Vacation. This is not the first time that we have had issues with getting people to respond, Desired outcome: Has that happened to anyone else? Time share oversere haven't got anywhere yet. But that is not the best, when i tried to book a week in May, not one week was open, heading into April the cost was 5600 points. 2023 RCI, LLC. and told them we wanted to cancel the contract or they could I am thankful that the only financial information I gave was our credit card. The travel prices the salesman Offer void where prohibited by law. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. Scam Clue 5: A promotion that poses as an investment. So glad I read this We are going to a tour tomorrow We did end up getting ou $850 dollars backthankfully we were within the five day grace period when we canceled. we are convinced we made a BIG mistake and composed a letter to cancel the contract. The confirmation email said that if we were going to arrive after 5pm we needed to call a number. Coral Sands Resort - Palmera Vacation Club Destination The first was several years ago when Coral Sands (now Coral Resorts) was run by Reba Management Company. Fraudulent representation of a time share, Desired Settlement: cancellation of contract with no negative credit report filing, Vacation Club and what we were promised and told. I want to close my bank account in hopes of getting away from these vultures. Proudly SupportsTimeshare.com. Who do I contact??? I just want out. We were referred by friends when they purchased a timeshare, so we got a 4 day 3 night stay in Hilton Head for $149 plus $140 worth of gift certificates if we went to the 90 minute "presentation". No. Time Shares. Reviews - Palmera Vacation Club Member Reviews What Our Members Are Saying Read what real members and real visitors of the Palmera Vacation Club resorts have to say about their experiences with us. Coral Sands is situated perfectly in the heart of Hilton Head near Coligny Beach. All prices are based in U.S. dollars (USD). At RCI, we understand that no matter how busy life gets, you look forward to the time that you set aside each year to travel to your favorite destination or a brand new one! We asked plenty of questions, figuring 4 heads were . Click here to get notifications about new complaints of Palmera Vacation Club. Company resolves 0% of complaints brought to its attention from Business Consumer Alliance. Our Palmera Vacation Club Resorts are the best of what Hilton Head Island has to offer. All my nightmarish thoughts include PCV charging my card for membership fees, this loan payment, etc. They tell you it will take a little over a month after the sale before your on-line account for reservations is active. Claim it and get a lot of features. Hopefully the refund will post in a couple days! Why? If we can verify it in our system, an email will be sent to you with your password. At most timeshare presentations, a sales representative will show you approximately how much youll spend over your lifetime on travel. Bluegreen Points are like flypaper trying to get rid of them (I would recommend against buying them also). No: TAR-6309. The lawsuits say various promises such as annual visits during holiday weeks, waived maintenance fees, reimbursement for their current timeshare and other perks turned out to be false. Four years ago the city passed an ordinance to prevent deceptive, misleading and aggressive solicitation by businesses. Thats just false for anything thats not outright property ownership. Take a screenshot from the USPS and FedEx tracking that it arrived. We purchased a 3000 point timeshare for $12, 500 from Palmera Vacation Club. File a complaint. These vacations are limited. Fees, terms, and conditions of packages covered by an all-inclusive fee are determined solely by the resort and are subject to change at any time. The guy then became upset and challenged us why we could base our decision based on something online. Palmera Vacation Club Company complaints 12 - complaintsboard.com get quotes and more. This review was chosen algorithmically as the most valued customer feedback. Login. Extra VacationsSM getaways prices are based on a seven-night stay. We put down $1200 on our credit card and signed the financing paperwork for the rest. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Initial Palmera Vacation Club complaints should be directed to their team directly. Palmera Vacation Club complaints View Full Report 33 Office Park Road #219 Hilton Head Island, SC 29928 | Get Directions (888) 887-2563 http://palmeravacationclub.com File a complaint in less than 5 minutes! Still no return calls. Book by 8/15 for travel through 12/15/22. World renowned for its golf and tennis, Hilton Head also offers a variety of water sports, miles of bike paths, wonderful restaurants and great shopping. Re: Palmera Vacation Club Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. After all, it's not their money but yours. If you don't get this refunded in a reasonable timeframe, you can dispute it on your credit card and send them a follow up notice with the tracking and a copy of your rescission letter that this is cancelled. Amount in Dispute: $1,500.00 So he starts to get rude and tells us "so you like wasting all of your money" and stuff like that. Where can I get more information about the class action lawsuit. This business is not a member of Business Consumer Alliance. I just feel so bad for all of the people that get swindled by vultures like these. Resorts with mandatory all-inclusive fees require the fees to be prepaid at or before check-in. Travel benefits are administered by third party providers under contract with RCI, LLC. The only outcome youve been selected for is a fleecing. Scam Clue 2: A promotion claiming youve won something. to the resort just about 1 year later and went to the sales office Must call to book. This complaint was posted by a verified customer. Our last conversation which toke place on aug 1 2019 mr sheldon referred to me and ms shone course as two miserable mother f--ker he also told me to go f myself and that he was trying to help me get out off my financial responsibility and i was too stupid to realize it. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Should I contact the finance company as well to let them know we have canceled the contract? Rescinding Palmera Vacation Club in Hilton Head, SC Like all the other complaints prior to me. This offer only applies to new reservations. wisconsin. He quickly started to get upset with us, making smart comments to us too (like other people on this thread). Good luck! Phone number +1 888-887-2563. Respectfully, Member Services DepartmentPalmera Vacation Club. I've left messages and emails for Joe P. & Sheldon Stanhope, none of which have been returned and they are never available. $12,000. He then pulled out his phone and asked me where I work so he could go ahead and search for the name to see what he could find. We bought 2000 points, in which the salesman told us and the other couple we were with, would get us 2.5 weeks per year in a 2 bedroom suite. Check the complaint history, rating and reviews on this company. Branch address 33 Office Park Rd Suite #218, Hilton Head Island, SC, 29928, US. Points 3,000 . How much do you spend normally on your hotel? | We are now well past that Friday and repeated calls only gets me to LeAnn, Director of Member Services and her voicemail. Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses. Attended a presentation at Palmera with no intention of buying anything as we already have a week elsewhere that we were considering disposing of. 'unethical behavior' I was verbally abused and threatened by staff member. Coral Sands was sued, alleging fraud back in 2006. In Share your photos and videos with others to prove the truth of your words. We were referred by friends when they purchased a timeshare, so we got a 4 day 3 night stay in Hilton Head for $149 plus $140 worth of gift certificates if we went to the 90 minute "presentation". In fact, timeshare has been celebrating years of growth, surpassing over $10 billion in sales. The main reason that we agreed to purchase this timeshare with Palmera Vacation Club was because the sales representative insisted that not only would he help us sell our Wyndham and Hawaii. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Not only is the average cost of a timeshare much lower than your lifetime of vacations, but timeshare units offer much more space than the typical hotel. Check out Palmera Vacation Club's Instagram pictures and videos at, P.O. The trading power we were supposed to have with RCI was incorrect. He disappeared for a few minutes and brought us back a paper with a "special discount" that was $17,999 for that same package. Well after 35 days I finally got my information, and guess what--they lied--I know this is a shocker to most of you ( sarcasm intended ).. In the heart of Charlestons historic district, storefronts of Wholesale Escapes on South Market Street and Vacation Inspirations on Meeting Street offer information to tourists. Theres a lot of noise out there. Argentina Australia Belgi (Nederlands) Belgique (Franais) We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. Submit a complaint and get your issue resolved. Offer includes only accommodations and specifically excludes travel costs and other expenses that may be incurred. I became a member in 2015 and was generally happy. With a timeshare resort, units normally have private bedrooms, spacious living rooms, and a fully-equipped kitchen. BBB Business Profiles are subject to change at any time. Palmera Vacation Club Reviews | Glassdoor Your contribution should be yours. My wife and I were invited down to Palmera Vacation Club on Hilton Island to review and listen to a presentation of different timeshares types of vacation programs being offered. Learn More. World renowned for its golf and tennis, Hilton Head also offers a variety of water sports, miles of bike paths, wonderful restaurants and great shopping. Here it is a year and 1 maintenance fee later, no bye bye timeshare. Score a Best Price Guarantee and up to 60% off of 600,000+ hotels worldwide. RCI members must redeem this exchange offer through the contact center. Avoid doing business with Palmera. RCI, LLC. more, You seem to have JavaScript disabled. I explained to mr sheldon that the document he send me was not a quit deed and that i was not signing anything that i did not understand. Vacation Club membership. Contact Information 33 Office Park Rd Ste 218 Hilton Head, SC 29928-4655 Visit Website (843) 842-3490 Customer Complaints 20 complaints closed in last 3 years 10 complaints closed in last 12. I am respectfully asking for a rapid response. I've had my bank account since 1975 and want to keep it. I looked at the charts and the 2000 points we bought, will get us 4 nights in Jan --that's it, the minimum points for a week is 3150 on off season. OMG!!! showed us were significantly less than what was actually In We purchased a 3000 point timeshare for $12, 500 from Palmera Palmera Vacation Club is rated with a C rating from Business Consumer Alliance as of 2/18/2023. 33 Office Park Road, Hilton Head Island, SC 29928 United States (#6022358) Beds 2 . From RCI Gold Crown standards, to Trip Advisors Excellence awards, to private communities, easy beach access, and beautiful accommodations, our resorts have everything you need for a luxurious relaxing vacation. When I called the number on the email, it took me to an automated service. Were prepared to leave until our salesperson (professional liar) told us that they would buy our timeshare and that the $16k could be used to buy a membership at Palmera. We retained Recent Reviews Taxes, additional fees and charges may apply. a 5 week time share at Island Links Resort in Hilton Head, SC. VSI the company that supposedly sells your previous timeshare is also irreputable. Interested in Palmera Vacation Club? Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. I was told by Palmera I won't have to "pay any more 'maintenance fees', the bank draft will take care of this" but I can't believe anything from them. On july 8 2019 mr sheldon fed/ex me a 3 page quit deed contract to be sign and notarize which has been completed, signed and notarized on july 18 2019 but i have not yet mailed it because prior to his request mr sheldon and i had multiple conversations on the phone about reimbursing me with a 3 night 4 days vacation at hilton head and a 7 day vacation at any of r.C.I 60 properties i have not received it yet. The latest complaint timeshare fraud was resolved on Aug 04, 2017. Who better to tell others about the free breakfast, friendly staff, or their comfortable room than someone whos stayed at the property? We stayed at the Island Links and attended a timeshare presentation. The salesman (won't name him yet) but he lied to us severely so we had my family go down to Hilton Head and asked for him as if they were Interested and they were told the very lies we were told and with several friends and family hearing all this and then taken for a tour of what type rentals in Hilton Head they could get with 3000 to 4000 points and it is available all the time, very nice Hotel 2 bedroom pool side. Copyright 2020 Business Consumer Alliance All Rights Reserved. A timeshare is definitely worth it for families that want to travel frequently, and travel in comfort. In may 2019 i received a blank form from mr sheldon his contact is 843-842-2490 ex 227 requesting me to sign and return the document back to hm. You must log in or register to reply here. You can find contact details for Palmera Vacation Club above. He asked a lot of questions about our lifestyle and vacation preferences and we had good conversation. Pay only $199USD on your exchange fee when you book select Las Vegas resorts. Perhaps, the finest resort community along the Atlantic Coastline. This is the version of our website addressed to speakers of English in the United States. The letter is already in transit via FedEx to PCV. We bought into Hilton Head and Palmera based ONLY on the assurances of every sales and management personal there that both of our Orlando deeded top resort timeshare weeks would be sold. $291.18/mo Est. You may think of timeshare as being an outdated thing-of-the-past, but the timeshare industry actually continues to grow every year. Have you tried contacting them? We were told that Coral (now Palmera) took their resorts back from RCI and are using them for their own vacation club. We traveled to Hilton Head this past week to listen to a timeshare sales pitch with Palmera Vacation Club. On our way down to Hilton Head, we were a little bit behind schedule. What is Palmera Vacation Club's Instagram? They think all they have to do is change their name or change management companies and people won't find out. We were introduced to a conversion-type program, where currently owned-vacation properties would be taken over by Palmera, and points within those timeshares would be converted and used to purchase a timeshare at Palmera and Palmera would take over your previously owned properties, never was it mentioned that the previously owned properties would be listed until resold. Location. Average Palmera Vacation Club Sales Executive yearly pay in the United States is approximately $105,656, which is 37% above the national average. My biggest fear is the financing paperwork I signed. Type in the email address you registered with. Palmera Vacation Club - Timeshares / Vacation Rentals Forum Search Page General | SellMyTimeshareNow We had a very similar situation happen to us - after years and years of successful timeshare ownership. Now I have 2! Click here to explore the Palmera Portfolio. Vacation Club. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Palmera Vacation Club. Was never actually told what kind of vacation we could book in July for only 2000 points, but decided to buy anyway because it sounded like a good deal. Our credit is being held hostage by Palmera Time Share. I sent it to the person and address listed on the Right to Cancel paperwork we signed during the scam process. We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company. Bottom line: Palmera VC is a scam. Respect the privacy of others. Down and my maintenance fee. I'm reaching out one last time before I hire an attorney to sort out this mess and cut my losses. Palmera is deducting $295 out of my checking account a month. I wanted to walk away from this SCAM but Palmera has threaten to sue me and they reported me to a collection agency. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. My points being correct. We have excellent credit and I don't want this to ruin it! 1 complaints against Palmera Vacation Club, RESPONSE: Complaint was not answered So he takes us to another person so we can "check out". Read full review of Palmera Vacation Club and 7 comments, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. I have bought into a time share that is on a points system, where a certain amount of points buys you a certain amount of weeks. Full refund or honor the deal made, We have left 3 messages to find out why we don't have access to some of our points that are banked with RCI do to a cancelled vacation. Sounds like your bases are covered. It may not display this or other websites correctly. The BBB has this "company" graded an F with a multitude of unresolved complaints. One thing for sure you make your payments on time they don't report to the credit Bureau but get behind and they turn you over to collection agency; COVID 19 or not they don't care. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. He then went away for several minutes and finally came back with a credit card receipt indicating a full refund. Making a full refund, as the consumer requested, Refuse to adjust, relying on terms of agreement.