thor motor coach radio not working

This Class C is located in Mesa, Arizona and is in good condition. We have documented the roof concerns in case it does happen to be a concern. Now they say we can drive the coach ***** plus miles each way from ***** to ******* for Thor to do the work. And not have heard from them. They kept our coach for nearly a YEAR, only to have the deal fall through because **** wouldn't pay their labor fees. The dealers in my area state that they dont even know what a ********* is and dont work on them. Anyone know exactly where the fuse may . 1 of 26. 2022 Thor Motor Coach Challenger RVs for Sale Near You. All payments are with approved credit through dealer lending source. This website is not affiliated with or endorsed by Thor Industries or any of its affiliates. I am rejecting this response because: We have been going back and forth with this for three years. If we miss you on the call, please call ************ and ask for a rep to assist in setting up with a **** case #. "I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. Listed 15 hours ago in Camp Verde, AZ. The slide ran very slow, it always seems too. You are sure to enjoy the privacy curtain at night.There is a corner bath featuring a shower, toilet, and vanity with sink, plus overhead medicine cabinet. !. Largest Family-Owned RV Dealer In The Nation. Purchased a New Thor Motorhome ( ******* Branded 23CM) in July of 21' (2022 model year), a month after purchase noticed a larger then normal bubble in the roof coming off a roof vent, reported to selling dealer and repair was declined by ****. Not just one but every single seat in . If you close this complaint,we may need to reopen at a later date based on what Thor Motor Coach does or doesn't do. ****************** was thankful that someone from Thor Motor Coach reached out. I need my brand new RV fixed, and Thor has an obligation to fix it! Wheel sensors for air pressure not working. I have a full side slide on my 2016 Thor Ace 30.2. This allows the radio to run with the ignition key off. We called Thor and received two emails from customer service rep. ***************** stating that any warranty issues reported to **** while the coach was under warranty would be covered once restrictions were lifted and we could get the coach in. Question about flooringsheet vinyl versus laminate Not something you want to have happen!!! Apparently, they couldn't come to an agreement with ****. **** did send the new flooring to CW. This website is not affiliated with or endorsed by Thor Industries or any of its affiliates. We believe that **** reps know full well that their "goodwill offer" can in no way cover the labor costs to fix the issues with our coach. After all the warranty work, we had to winterize the coach for the 2019 season. A little over my knowledge will see if I can get it to a different repair shop, Visit Copano Bay RV Resort On The Texas Gulf Coast. Brand: Thor Motor Coach. Thor Motor Coach, Inc. reserves the right to make changes, substitutions and improvements to its motorhomes without prior notification. We agree that ************************* acceptance of $1,000.00 was to cover the labor charges we submitted from an independent flooring contractor. We are not responsible for any such errors and reserve the right to correct them at any time. I think that is the Thor way. . We were told at the time of the purchase that the dealer noticed items that had to be covered underneath the warranty that required replacement. Similar to driving an automobile featuring a cab/cut-away chassis, but with more space than a traditional Class B. Number Of Televisions. All calculated payments are an estimate only and do not constitute a commitment that financing or a specific interest rate or term is available. It's time to pack for your next trip in this Thor Motor Coach Four Winds class C model 26B. Class Cs with the beloved luxuries of Mercedes-Benz. Attached 75 watt solar panel. We have called and talked to everyone there is possible and no-oneappears to be able to help us with this problem. Due to Covid19 supply chain issues, some features and options shown may be temporarily substituted or removed. From the time we purchased the coach we have only driven a total of ***** miles. We also felt that ************************* bid was very low considering ******* ***** wanted $7,500.00 to do the job correctly, which **** rejected. **** **************** DID NOT CARE THAT I WOULD HAVE TO MAKE ARRANGEMENTS TO GO ************************************************************************************* REPAIR RV VEHICLES (24 FT CLASS C). We have had many, many issues with this coach that were all reported to Thor while the coach was new and under warranty. We want the work to be done correctly. We will continue to call the customer but if he would like to call into ************ we would be more than willing to help finding a service center that can assist with their concerns. I got a jump and the car battery is working fine now, but the house batteries are still dead. 3. Monthly payments are only estimates derived from the RV price with a 96, 180, 204, or 240 month term, 10% to 20% down, 7.49%-9.24% interest APR, and financing terms are based on approved credit for qualified buyers and does not constitute a commitment that financing for a specific rate or term is available. 2019. We apologize for the frustration you have had, we will have a representative call you and assist in setting up a case # with **** service.If the concern is truly chassis related, that would have to be facilitated by ****. It seems each Thor MC plant wires the radios differently. There is an additional five amp inline fuse in the radio's hookup circuitry near the radio itself. A representative has been notified and will be with you shortly. In our coach the battery disconnect switch activates a solenoid which switches the battery circuit on and off. Their customer service rep has ghosted me asks when dealer called they were very rude to someone that purchased a $190k unit from them. I tried to call **** / ******* and left a voice-mail asking for a return call where I may be able to set up an appointment in March as well. Not sure where the in line fuse is located any help locating would be appreciated. I am waiting for **** to call us back. Of course, at our expense. Satellite. We now have two new estimates, both have been rejected by *************************** and *********************************. I asked ****** if we could wait till March before I would attempt to drive the Coach due to the winter weather. Of course, ********************************* also says that they will take the $2,000.00 "goodwill offer" made off the final bill. **'s labor charges of $7,500. A multimeter (see below) should show the voltage between the battery terminals between 13.4 and 14.5 volts DC; if not, the battery may be worn out and need replacement, or it may be low on water, or the converter may not be giving it any power. THOR #2187. Rear Bath. CD Player. can discuss the resolution. Fort Wayne, Indiana, United States. **** from **** contacted ****************** by phone on Tuesday, November 8th, at 2:18pm advising ****************** that in about an hour, I could get with ******* **** about making arrangements to get the vehicle. We purchased a 2016 ************ 40xte with ****** miles on it. If you wish to set up a factory service appointment to discount you the $2000, please call ************. Our {brand} prices are so low, {mfg} won't allow us to display our Buy Now Price without you requesting it. We had the privilege to work with Joe A. the Internet Manager. You'll enjoy hassle-free set up thanks to the Rapid Camp + multiplex wiring control system, and there is a Winegard ConnecT 2.0 WiFi/4G/TV antenna to keep you . We have a 2017 Thor motor home with a radio installed backup camera. This is an independent, unofficial site. ****** advised that in order to talked to a supervisor, I would need to complete a form over the phone, in which I agreed and she immediately transferred me to ********* **** continue to refused to allow ****************** to speak to supervisor which may have de-escalated the situation, if ****************** could do so. All features, components, appliances, materials, instructions, and guidance depicted and/or described in the videos and documentation are as accurate as possible at the time of creation and initially published but may not be accurate as a result of your motorhome having been assembled on a date after the video or document was produced and initially published. Diesel and gas-powered chassis options. See us for more details. Thor Motor Coach refuses to pay the necessary labor charges to repair the issues. Stock Number {stockNumber} {priceLabel} {msrp}. Searched for help on the forum and replaced fuse in the rear radio and its working but not getting power to the dash radio any ideas? Do not use this link to ask for help with RV-related issues; Ask those questions in one of our forums. Contact Us. Is there a video or "How To" instruction on removing window, fixing problem and replacing same? No. CUSTOMERS SHOULD NOT BE INVOLVED IN ANY FINGER POINTING BETWEEN TO COMPANYS WHO MAKE A JOINT PROJECT!!! There could also be an inline fuse blown, as the genny usually will not charge the chassis battery. Searched for help on the forum and replaced fuse in the rear radio and it's working but not getting power to the dash radio any . I am rejecting this response because: ********************************* (Thor Motor Coach Retail Warranty Supervisor is not acting in good faith. This is an independent, unofficial site. $5,000. Again, the deal fell through . Better Business Bureau:I have reviewed the response made by the business in reference to complaint ID ********. 1 swinging tv screen. Why should we have to pay a single ***** more to pay for defects that were reported to **** when the coach was new. As I have stated countless times. Number Of Radios. Please select a year to search for available owners manuals. Across from the sofa is a booth dinette. Both radios are powered from a 15 amp fuse located in the power center under the bed. While I can understand you the manufacture did not get proper photos or video's needed to properly represent the issue I don't fully grasp how that then would become my problem wherein I'm responsible for getting this material when it just left your branded dealership. According to the call notes several of his concerns were discussed and further explained. Hello all, new to the forum and a first time RV owner. : Stock Number {stockNumber} {priceLabel} {msrp}{salePriceLabel} {saleprice}, 1300 E. Santo Antonio Drive Colton, CA 92324, Sales (909) 413-6689Service (909) 413-6690, Sales (562) 474-6829Service (562) 455-4114, Sales (909) 413-6696Service (909) 413-6697, Sales (951) 386-0319Service (951) 386-0364. Login to the Owner's Resource Portal to view manuals for older model years. I suspect it is on the order of 0.25 amp-hours per day, but of course each radio will differ somewhat. I feel certain that once someone with authority has taken the time to review everything, they will see that this is NOT a new case, but an ONGOING case. She is also equipped with . General RV works hard to ensure the accuracy of all its listings however we are not responsible for any misprints, typos, or errors found in our website pages. Multiple calls, travel, estimates, no results. I had to send the slide out for access. Can hitch up to 8,000 lbs. The parasitic draw may have been a concern if the unit was left parked for long periods as the genny usually will not charge the chassis battery. The SERVICE ENGINE SOON issue as fuel emissions problem was identified on Wednesday, October 12th, and today (November 17th), we are not any closer to resolving the issue and getting the vehicle back in service??? On 12-11-20 we took the coach to different dealerships, finally ending up at ****************************. Has someone intentionally or accidentally deleted these hundreds of pages of ongoing correspondence from our file? If Tristen needs additional documentation, I will also be happy to send it. ****************** and his family appreciates your prompt and accurate response on this BBB complaint and getting this vehicle issue resolved in a quick and timely manner, no matter who will be performing the repairs. We can't thank all the employees of General RV enough for making this experience so unforgettable. As stated previously, we are well aware that the coach is now off warranty. The most recent offer from ************************* to cover $1000 of labor was in January of 2022, 19 months after warranty expiration. The 10 Best Spring Break Destinations For RVers, What You Should Know About RV Towing Insurance, 4 Embarrassing Things We Did As New RVers. Radio. See you down the, powered by Interact RV Dealer Website Design, 15' Power Two Stage Armless w/Integrated LED Lighting, Mercedes-Benz Sprinter - 3.0L V6 188HP 325 lb-ft Torque, Mercedes-Benz safety package includes: Active Braking Assist, Attention assist, Active lane keeping assist, Wet wiper system, Distance Regulator Distronic Plus, Electric Stabilizing System (Standard 24FB, 24TT; Optional 24RW), Automatic Leveling Jacks with Touchpad Controls IPO Electric Rear Jacks (Optional 24FB, 24TT; N/A 24RW), Automatic Leveling Jacks with Touchpad Controls (Optional 24RW; N/A 24FB, 24TT), Welded Tubular Aluminum Roof and Sidewall Cage Construction, Vacu-Bond Laminated Roof, Walls and Floors with Foam Insulation, Fiberglass Front Cap with Skylight and Interior Power Shade, Full-Body Paint Package with Gel Coated Sidewalls, Invisible Front Paint Protection, Two Stage Armless Power Patio Awning with Integrated LED Lighting in Awning Arms, Mercedes-Benz 10.25 in. TMC was only aware of the roof issue, we will be more than happy to review any warranty claims. There is a rear bedroom with a privacy curtain, a rear bath for convenience, and sleeping space for seven, plus much more! If you are still unsure on how to properly operate any appliance or feature addressed by the video recording or documentation, please consult with your local selling dealership or contact Thor Motor Coach, Inc. directly.All content on this webpage is published by Thor Motor Coach, Inc., including but not limited to, all text, documents, photographs, graphics, audio and video is copyrighted by Thor Motor Coach, Inc. All Rights Reserved. You are using an out of date browser. Above Cab 40" Swivel LED TV, Optional Bedroom 32" LED TV, Optional Exterior 32" LED TV, Ford E-Series or Chevrolet C4500 Dually Chassis (22B, 22E, 23U, 24F & 26B), Ford E-Series Chassis (28Z, 29G, 30D, 31E, 31L & 31W), Slick Fiberglass Exterior with Standard Graphics Package, MEGA-Storage Compartment (22B, 22E, 23U, 28Z, 29G & 30D), Power Patio Awning with Integrated LED Lighting, Framed Windows (22B, 22E, 23U, 24F, 26B, 28Z, 29G & 30D), 8,000-lb. Inventory shown may be only a partial listing of the entire inventory. Save your favorite RVs as you browse. was not accepted by ****, nor were the two offers recently submitted to ********************************* for approval. Our Owners Resource and Owners Guide can help you get the most out of your travels. After getting back both radios not working. This allows the radio to run with the ignition key off. The repairman found that the slide on the motorhome was installed incorrectly its off 1/2 in. A representative has been notified and will be with you shortly. Thor Motor Coach Geneva Class C gas motorhome 25VA highlights: Murphy Bed. Which we received no assistance. It is NOT THE PRODUCT but the PEOPLE who are not making correct choices when interacting with customers and the handing of service for this vehicle, as we continue to watch and wait, watch and wait . Junior Member. UPDATE FROM ******* ***** (Thursday, November 16th, 3:15pm) - AUTHORIZED THOR WARRANTY AND PLACE OF PURCHASE OF THE VEHICLE: ********************** vehicle was taken from *******, ** on Tuesday, November 8th to ******* ***** of ******* in ****, ** on Wednesday, November 9th. We have many issues with the flooring, as well as a heating breech that causes the flooring to ****** when the furnace comes on. We have been diligently working non-stop to get the flooring and heating breech issues resolved. We have taken our coach to *************** in ***********, ** to have the work completed by a certified tech. What's The Best Cordless Vacuum For RVers? Brand: Thor Motor Coach. One last thing, as ******* has stated in previous emails, we can take the coach all the way to ******* at our expense (probably at least $2,000. Any price listed excludes sales tax, registration tags, and delivery fees. The wires going to the generator are connected with the wrong connectors (not waterproof) The inside wall is pulling away causing the window mesh to fall off. Contact Sales. In addition, **** and ****** refused to allow me to speak to someone with higher authority or a supervisor. TV in the bedroom and living room and in one it has space provided in the dining/Kitchen area for another TV. There is also a storage cabinet above for dishes and things, plus a pantry for your non-perishables.In the rear along the road side wall find a queen bed slide with nightstands and overhead cabinets providing a comfy place to rest and relax. We have only Put 2400 miles on since we bought it. He considered this an open case. Add distilled water only. Step inside and find a 68" jackknife sofa to the right of the entry door. Based on what was submitted to Thor, we see no warranty concern. International Association of Better Business Bureaus. We purchased an expensive coach manufactured by Thor Motor *** with MANY issues and defects. AMAZON LINK:. Model: Hurricane 29M. I have that same issue, Use button was pushed, but no house power, so no radio or camera power. If he would like to call into ************ we would be more than willing to help finding a service center that can assist with their concerns. Onan onboard generator. Watch on. One of Thor Motor Coach's **************** Representatives reached out to ****************** on Friday afternoon. Two pieces- theatre seating and passenger seat are shredding and coming apart This was a very expensive coach. The Border Hookups Hit The Road With A New Song. There authorized service center is telling me not to get roof patch but replaced. RV Wife. One is in the coach fuse panel and is marked. Mine was easy.after I had checked all fuses, fuse blocks, use/store switch..you name it. Ill keep taking all suggestions and look a while longer. You might find those release tools with the manual for the radio. Payments are with approved credit. We apologize for yourconcerns, but at this point the coverage period has expired 5 years ago.The material in your coach could be due to care by the original owner, or the chemicals used in the cleaning process that *** be stripping the furniture. We bought it new in 2018. Plus tax, title and license. The attached scans of the countless emails we have from Thor show the issues were all reported while under warranty. Ill keep taking all suggestions and look a while longer. They need to honor their warranty now! Rather than focusing on the number of complaints, BBB considers how frequently and effectively those complaints are resolved. Like most: All went so smoothly from our first email to our going through the American Canadian borders. There is a special tool (like a shiv) that you use to release both sides. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Description. Business Profile Thor Motor Coach Camper Manufacturer Contact Information PO Box 1486 Elkhart, IN 46515-9552 Visit Website (877) 855-2867 Customer Complaints 68 complaints closed in last 3 years. Also, it was pointed out to us that the flooring had already been repaired prior by someone. **** identified that this was necessary with my continued harassingtelephone contacts being made to their office. No portion of these videos, documents, or webpage may be directly or indirectly: copied, published, reproduced, modified, performed, displayed, sold, transmitted, broadcasted, or rewritten for broadcast, publication or redistributed in any medium. RVers Ask: What's The Best Way To Sell An RV? I admit, we were naive in thinking that the labor charges could be so little for such a job. Paperwork included with the purchase documents many of the problems as presenting when brand new.We have powered through many of the issues and paid to have them corrected: slides not level or functional, back toilet not functional, dinette under seat storage not accessible as designed, entry door off level, and this list from the first owner on to us, as second owner, goes on and on.My primary concern today relates to the fabric on my furniture components. Our {brand} prices are so low, {mfg} won't allow us to display our wholesale price without you requesting it. Mr. ******** needs to arrange pick up with the **** dealership. master Slide topper is failing because there are no screws installed in it to hold it, ladder To get to bunk above drivers compartment is unusable as the brackets for it are wider then ladder provided. This is Thors final offer as it has been stated multiple times. New to RVing? We have a water leak and it has caused extensive damage. Trailer Hitch with 7-pin Round Connector, Automatic Leveling Jacks (OPT 29G & 31L / STD 31E & 31W), AM/FM Dash Radio with CD Player & Bluetooth (22B, 22E, 23U, 24F, 26B & 30D), Heated/Remote Exterior Mirrors with Integrated Side View Cameras (Requires Back-up Monitor), Touchscreen AM/FM Dash Radio with CD/DVD Player, Bluetooth & Back-Up Monitor (STD 28Z, 29G, 31E, 31L & 31W), Power Drivers Seat (28Z, 29G, 31E, 31L & 31W), Keyless Entry & Valve Stem Extenders (STD 28Z, 29G, 31E, 31L & 31W), Wheel Liners (STD 28Z, 29G, 31E, 31L & 31W), Rubber Tread Entry Steps with Lighted Step Well, Ceiling Ducted Air Conditioning System (24F, 26B, 28Z, 29G, 30D, 31E, 31L & 31W), Fabric Jack-Knife Sofa (26B, 28Z, 29G, 30D, 31E & 31W), Leatherette Jack-Knife Sofa (26B, 28Z, 29G, 30D, 31E & 31W), 12-volt Attic Fan w/Cover in Cab-Over Bunk, 16 cu. 01/03/2023. Pantry. Begin with this one! The retail declared our previous response as satisfactory, see below. It may be 'out of warranty ', BUT **** SHOULD NOT BE ABLE TO DISREGARD SUCH A HUGE ISSUE THAT IS PRESENT IN NEARLY ALL OF THEIR COACHES. It may not display this or other websites correctly. State: Texas. The A.C.E. Thor is saying to just patch it. Plus tax, title and license. I am not in a place where I can plug in and charge the house batteries. We have gone to great lengths to get these issues resolved, driving the coach to multiple places both in ***** and **** trying to get the issues resolved. Used 2020 Thor Motor Coach Four Winds 22E, Class C For Sale in Salem, New Hampshire Pop RVs 303020 Description: - View this and other quality Class C at RVT.com Online Classifieds trader. Used 2017 Thor Motor Coach Four Winds 26B, 40 LED TV on Manual Swivel in Cab-Over (22B, 22E, 23U, 24F, 26B, 30D, 31E & 31W), 32 LED TV & DVD Player in Living Area (31L), Two (2) 13 LED TVs & DVD Player in Bunk Bed Area (31E), Bluetooth Coach Radio with Exterior Speakers (28Z, 29G, 31E, 31L & 31W), Power Charging Center for Electronics (28Z, 29G, 31E, 31L & 31W), Exterior Kitchen with 2.6 cu. **** now offers us a "goodwill" offer that in no way covers the labor charges to get these flooring & heating breech issues resolved. Thor Motorcoach Logo linking to Home Page. ************************* said that they would pay ******* ***** 26hrs for their labor. We believe that **** knew that $1000.00 would in no way cover the labor charges to fix the heating breech and defective flooring. As a full-time student looking to earn some extra money during my studies, I went to work part-time at TJ Maxx where I was tasked with managing inventory on the . Most of the issues listed on pdf ************************************************************** 2021. She gave me the number to **** and I informed her that I would prefer to use the Dealership where we purchased the coach to get an estimate for the repairs and she agreed. MY VEHICLE REMAINS HELD HOSTAGE IN ******* ** BECAUSE OF THE $630 Diagnostic charge and because **** did not want to pay **** $2000 TO RESOLVE THE ISSUE TODAY, ON THE ***** **** AND **** SHOULD BE HELD ACCOUNTABLE TO TREATING THEIR CUSTOMERS AND PROVIDING THEM JOBS. Discover the necessary items to make this an unforgettable adventure!

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