axs ticket refund insurance

7299 AXS 8398 Organizations, Charitable and Social Service 8661 Organizations, Religious 4900 UtilitiesElectric, Gas, Heating Oil, Sanitary, Water 5199 Nondurable Goodsnot elsewhere classified 6300 Insurance Sales, Underwriting, and Premiums 6513 Real Estate Agents and ManagersRentals There are several reason for why this could have occurred, including submitting invalid data, clicking too quickly or using too many devices at the same time. The documented police or fire brigade report. By Insurance Site July 2, 2022 July 2, 2022. Apply for a refund. Please provide details in the box below and attach supporting documentation as appropriate. Ad . Your ability and/or right to transfer or resell tickets may vary. Hey did you end up filing a claim with Amex? I went on live chat to sort out getting refunds for postponed tickets. All ticket prices for events that occur in Canada are stated in Canadian Dollars. Your refund will be processed automatically by your point of purchase within 30 days of cancellation, or within such other timescales as are notified by your point of purchase. Any sale or offer for sale of your tickets, whether using the Service or another publicly-available marketplace, when the applicable ticket(s) were sold with a resale restriction, may result in any or all of the following: (i) cancellation of the transfer or sale transaction conducted on our Service; (ii) a charge of our sales fee (described below), calculated with respect to the full sales price of such ticket(s) sold or transferred, assessed against the seller/transferor of such ticket(s) (such sales fee will be charged to the Payment Method on file for the seller/transferor, typically within twenty-four (24) hours after we provide notice of the assessment of such charge to such person via email); (iii) revocation of the seller/transferors rights to use the Service and any or all of our other services; and (iv) revocation of such sold or transferred ticket(s) by the Client. and our The truth is that paying for insurance to guard against this is a waste of money. Most of the policies we looked at do cover you if you test positive for coronavirus and cannot attend - although only one in four (25%) people thought this would be the case. SEARCH/NO EXPECTATION OF PRIVACY. According to policy, you cannot successfully transfer funds from tickets you have sold until AFTER the event has passed in order to ensure that there are no cancellations of the event in the. If customer service is unable to reach you after its initial attempt, the Service may cancel your order and release your tickets or Rights without further notice to you. On one occasion I got as far as selecting the insurance. If a ticket was purchased through Skiddle before this date, ticket holders will be covered for imposed Covid-19 quarantine, including for events that have been rearranged. I fell for the scam because I was going to be watching my sister in another city, so I figured it would be nice to have because if she doesn't feel well, or if I decide I don't actually want to go, I can cancel. Purchased 2 concert tickets from AXS and made the stupid mistake of purchasing the insurance with it. If you paid by credit card it may be possible in certain circumstances to. The Service will automatically complete a sale if it receives any valid offer to purchase for any listing that remains in effect and available for purchase. 4 days ago. If you purchase tickets to an online event, we do not guarantee that your device or network will have the necessary bandwidth or capabilities to stream the event at a suitable speed, and you bear all risk with regard to such transmission. By entering the venue/event, you voluntarily assume all risks related to exposure to COVID-19 and confirm that you will adhere to local quarantine requirements and public health guidelines, including but not limited to the CDC quarantine guidelines available at https://www.cdc.gov/coronavirus/2019-ncov/if-you-are-sick/quarantine.html. Skriv ner vad du frskte gra nr det hnde samt din IP-adress och Request ID som du finner hr nedan. Price and availability of any ticket, product or service on the Service are subject to change without notice. Latecomers may be seated at the discretion of Client or venue. Has anyone experienced anything similar? If not attending the event /part(s) of package with you please indicate their relationship to you, When was medical advice/treatment first sought for the medical condition causing death, Unexpected disruption of public transport, Please give details of the cause of the disruption and how your journey was affected, If necessary/appropriate, please provide additional details in relation to the documentary evidence attached, (including covid-19 and pregnancy-related requests). Holder understands and agrees that there are certain risks of injury, illness and/or death of entering the venue and/or attending the event, including, without limitation, objects flying into the spectator area during an event, special effects at an event, acts or omissions of other spectators and risks related to to the novel coronavirus SARS-CoV-2 and any resulting disease (together with any mutation, adaptation or variation thereof, COVID-19). Occasionally making progress only to be timed out. Booking Protect also covers you if you test positive when taking a pre-event rapid test as well as PCR testing. Below are some pointers we hope you'll find useful! E-mail address is required to create an account. We will comply with law enforcement requests and may provide them with all information you submit to us to assist in any investigation or prosecution they may conduct (without providing notice to you, unless otherwise required by law). For example, I got pit tickets through AXS to see Five Finger Death Punch back in 2016. If a covered medical issue, traffic accident, jury duty, or other covered reason* keeps you from attending your event, you can be reimbursed 100% of the ticket price including taxes, fees and delivery charges up to your plan limit. Our helpline number is 1-888-929-7849. Gigs and Tours told us its terms and conditions are accessible via its site homepage and are listed at the time of booking. I was signed in, had my confirmation code and everything, but they didnt send me the ticket. COVID 19, TicketPlan Ltd Evolution House, New Garrison Road, Shoeburyness, Essex, SS3 9BF. If buyers Payment Method provider does not remit payment, the transaction will be canceled. Our Clients may potentially release additional tickets during presale, onsale, or any other time up to the day of the event. For those fans who weren't able to get tickets, we have added you to a wait list and may notify you if tickets become available. If the amount that you pay for a ticket is obviously incorrect, regardless of whether it is an error in a price posted on the Service or otherwise communicated to you, or if you are able to order tickets before their scheduled on-sale date, then we reserve the right, at our sole discretion, to cancel your order and refund to you the amount that you paid. Only items purchased on the AXS official website can be returned for refund or exchange. Ticket Insurance. Det finns flera saker som kan ha franlett att detta hnde, s som att felaktiga data skickats, fr mnga klick eller att flera enheter anvnts p samma gng. UNLESS OTHERWISE EXPRESSLY STATED HEREIN OR IN ACCORDANCE WITH ANY TERMS AND CONDITIONS ISSUED BY A CLIENT, ALL PURCHASES ARE NON-REFUNDABLE AND CANNOT BE CANCELED. In order to collect your tickets at the box office, you will be asked for order confirmation, proof of identity and the Payment Method used for the transaction. For more information, please see our How to get your money back from a ticket seller, Beware of donation requests for the Turkey-Syria earthquake, Scammers are imitating HMRC in fake tax refund emails, 'EasyJet lost my suitcase: am I entitled to compensation? Please read this Agreement carefully, because it is a contract that affects your legal rights. It may take up to 30 days before we are able to review your claim. If you bought tickets online or over the phone, you won't need to do a thing. For tickets to events located in the United States, the Service is operated by AXS Group LLC. I don't know why LiveNation pushes them, but it . follow our steps to get a refund from a ticket seller. Are you looking for comprehensive cover for Covid cancellations? Booking Protect, a refund guarantee used by Festicket, says you'd need a positive test to get a refund in this situation. Let us know what you were doing when this page came up, plus your IP and request ID . A screen grab/scanned print out from the Met Office website/confirmation of the Policy Travel Warning. Eventim's insurance provider, Great Lakes Insurance, specifically states that it does not cover any Covid-related claims - if you're looking for Covid cover when booking tickets on the site you'd be better off paying for additional cover elsewhere. x. Ticket holders could be buying insurance policies for gigs and major events which do not provide them with the Covid cover they expect, Which? You also agree to pay any applicable sales or other taxes, including, but not limited to, any applicable admissions tax. All applicable fees and charges will be disclosed prior to completion of your purchase. We may be able to accept other medical documents, provided that they confirm the first date that treatment was sought and that you are medically unfit to attend the event. Ticketmaster will refund your ticket price if the event gets cancelled due to some unforseen or catastrophic event. You will also be entering into a separate contract with the buyer, allowing us to transfer your tickets and the corresponding tickets to them. and now it says "refund pending". Pick your exact se. When did you become aware that you were unable to attend the Event? If an event is canceled (without being rescheduled), listings for tickets to such event will be terminated. Certain events may have restricted delivery options, as well as delayed delivery windows (for example, tickets for online events will typically be delivered to your AXS account immediately following purchase), and tickets for certain live events may not be delivered until a date closer to the event). Exceeding these limits may result in cancellation of orders without notice. There may be additional terms applicable to the sale and use of tickets listed on the Service, which will be disclosed to you during the purchase process. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Ticketplan's terms can be found on the Ticketplan website. They lure you into buying the insurance but little did I know that a refund will be issued . in the event description page, in pop-up boxes, or in an email). A per-order delivery fee may also be assessed, depending on the delivery method. By entering the venue for the event, each Holder agrees to the following: Each Holder agrees to comply with the following terms and conditions regarding tickets and attendance at an event: If you have any questions regarding this Agreement, please contact us at [emailprotected] or by mail at: AXS GROUP LLC425 West 11th Street, Suite 100Los Angeles, CA 90015Attn: Purchase Agreement - AXS888.929.7849. Privacy Policy. Most policies (bar Eventim's) will allow you to claim for a refund if you get coronavirus and can provide a positive test result as evidence. We will need these documents as part of the application process and cannot process a refund without them. Verification of information may be required prior to the acknowledgment or completion of any purchase. Have now given up. We reserve the right, without prior notification, to change any content on our Service; to honor, or impose conditions on the honoring of, any coupon, coupon code, promotional code or other similar promotions; to terminate, suspend any or limit any users ability to make purchases through the Service. The venue shall have the right, without refund of any amount paid, to refuse admission to, or eject, any person whose conduct Client or the venue deems disorderly or improper, who uses inappropriate, vulgar or abusive language, who fails to provide proper identification, or who fails to comply with any other rules adopted by the Client or venue. If a customer does not complete their purchase, previously locked tickets and/or parking rights are released and made available for purchase. Website by Phuse Media - Web Design Essex, Who did you purchased the tickets from (Retailer), Cost of tickets (amount you are requesting a refund for). Mastercard, date running time selected at the russian of purchase. If you attend an event, you, as Holder grant permission to the applicable Client, its related entities, the event, venue and the performing artist, team or other event producer and AXS to use your name, image, likeness, sounds in any audio, video, or photographic display or other transmission, exhibition, publication or reproduction made of, or at, the event (regardless of whether before, during or after play or performance) for any purpose, in any manner, in any medium now known or hereafter developed, without further authorization from, notice or compensation to, you or anyone acting on your behalf, including for promotional or other purposes. Travel insurance: which policies have the best covid cover? According to the CDC, older adults and people of all ages with serious underlying medical conditions may be at higher risk of death or severe illness from COVID-19. . This phone number is AXS Tickets's Best Phone Number because 11,592 customers like you used this contact information over the last 18 months and gave us feedback. Unless otherwise stated as part of the purchase, any primary tickets (i.e. Therefore, we ask for: A completed medical confirmation form. Ben Sebborn, CTO at Skiddle told us protection for imposed quarantine was only removed on or after 8th January 2021 because the insurers of the scheme lost their own reinsurance for such cover. Get personalized event announcements, updates, and reviews every week with the AXS.com event guide email. The partial refund was completed early August 2020. We make no representations or warranties about the quality of your watching experience or your display. When it's time to go home, all combo lock deposit refunds are issued quickly. Refund Application Thank you for visiting Ticketplan - our role is to administer the refund applications for certain, specified circumstances on behalf of our ticketing partners in line with the protection terms and conditions, which you agreed to at the point of purchase. For these reasons and others, the tickets and/or parking rights available for a given event can and do change rapidly. . You should base your purchase decision solely on the information provided. Our helpline allows current and potential customers to manage/set-up their account information in any way that is permitted by the Service. Click on the relevent section for more information. Such fees and charges may vary. Once your purchase has been completed, we will not exchange or refund your order, even if additional tickets or parking rights become available at a later date. We do not guarantee that any online event will be available in any particular format or that an event will be compatible with any specific system, application, or device. If we suspect, in our sole discretion, unauthorized or fraudulent use of a seller or buyers account with us. We hope that you have a great time at the show. The form needs to be signed and stamped by your GP and this may be chargeable to you. Insurance policies do not have to payout because the ticket seller should provide a refund regardless of whether the customer has insurance. We looked at five ticket insurance and guarantee providers offered by some of the biggest online ticket sellers. I cannot access the Insurance company. If refunds for your event and transaction are approved by the applicable event / venue, you will be notified by email*, which will include instructions on how to request a refund; and/or you can click the link in your AXS Account to "submit a refund request" which will display for qualifying events / transactions listed in your AXS Account. A quarter (27%) also think they will be covered if they are told to self-isolate by the NHS Test and Trace app. Performed analyses related to call center and ticket insurance costs. Please note that both original issuance tickets and tickets that have been previously issued and are later posted on the Service as a resale ticket may be available for sale on the Service, and different terms may apply to each as detailed below. Where I have submitted health data about other people, I have made those people aware of how TicketPlan will use their health data and they have explicitly consented to this. Please consult the seller fee information found within our Service. This Agreement is incorporated into the Terms of Use and, in addition to the Privacy Policy, the following terms and conditions (this Agreement) apply to all listings and transactions on the Service and sale or use of tickets issued via the Service, whether issued by AXS or Clients. Individuals in possession of a recording device are subject to confiscation and/or ejection. Refund policies of our Clients may vary; by purchasing a ticket, you agree to the refund policy of the associated Client. You should receive a confirmation after concluding your transaction. You are viewing the PayPal Community Archives. If you elect not to consent to a search, you may be denied entry to the event without refund or other compensation. In addition, we reserve the right to restrict or deny ticket purchasing privileges to anyone that we determine to be, or has been, in violation of our policies. Refunds are not offered if you are unable to access an online event due to lack of bandwidth, incompatible equipment or software, or any other reason. Delivery of the tickets shall be made in accordance with the Delivery of Tickets Section below. As someone who just found out I can't go to Kcon right after getting tickets, I tried talking to customer service for both Paypal and AXS, and neither would budge. All scheduled actions including, but not limited to, purchases and listing expirations will be processed approximately at the date and time specified as indicated by the Services system clock. . Please visit our help page or contact customer support for assistance. Disabled seating is incredible on all levels of the arena. Terms, conditions, and exclusions apply. Due to local COVID-19-related moratoriums on large gatherings, many events have been impacted, and entertainment venues' re-opening is . Tickets were bought in December 2019 - so I am outside the 120 claims deadline. Cover applies if an immediate family member or a member of the booking party tests positive. Invoiced venues for money due to AXS and oversaw procedure of issuing customer refunds. Det finns flera saker som kan ha franlett att detta hnde, s som att felaktiga data skickats, fr mnga klick eller att flera enheter anvnts p samma gng. It doesn't apply to housemates who aren't family members or due to attend the event. This seems like obviously a mistake (or price gouging) and then they refused to honor their purchase . Leave the Archive. All fees and charges relating to your transaction will be disclosed to you during the purchase process. The Tickets Face Value equals: (i) the price of the Ticket plus any applicable listed shipping and insurance costs from you to the buyer, any markups and/or fees imposed only by the primary ticket seller, and any taxes which you are required to collect (collectively, the Sales Price) plus (ii) the Platform Fees as set forth in Section 12 and . If transfer of tickets is permitted, there is no associated fee unless disclosed on the Service at the time of transfer, in which case fees will be charged to the relevant Payment Method on file. Any personally-identifiable information (including, but not limited to, street address, phone numbers, or email addresses); JavaScript or any other scripting language; If we or our Client revokes any tickets, Primary Ticket and Resale Ticket listings concerning such tickets and related rights (such as parking) will be canceled. Pick your exact seats on interactive maps, get more ticket options with AXS Official Resale, and go in style with AXS Premium or VIP offers. AXS refusing to refund ticket cancelation insuranc AXS refusing to refund ticket cancelation insurance. Please complete the section which is relevant to your application. a very friendly member of staff :) Date of experience: 16 February 2023. On receipt by us of payment from you, we will transfer the tickets to you, subject to this Agreement, our Terms of Use and any specific terms and conditions of our Client. Supporting documents are preferred in English. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. . VIRTUAL (ONLINE) EVENTS. Sign in before you go through the purchasing process, write down or screenshot your confirmation code, double check that you have the right email, and be sure that you have on record proof that you purchased the ticket. If you feel that a charge has been made to your Payment Method in error, call our helpline or email our customer service department at [emailprotected]. Press J to jump to the feed. Such circumstances include, but are not limited to, the following: In these instances and as part of the cancellation of any transaction, AXS reserves the right to remove any relevant sales proceeds from the Resale Ticket sellers AXS account, process a reversal of a prior funds transfer made to the seller or charge the Payment Method on file for such seller and/or cancel a pending transaction, whether for Resale Tickets or Primary Tickets.

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